How do you process orders and can I make any changes after placing an order?
All products are made to order. After receiving your order, we review it within 24 hours manually before forwarding your final order to our production partner. After that, you cannot make any changes in your order (size, color).
How long does it take to ship the order?
Orders are usually shipped within 2-5 business days. We will let you know in case there may be a delay.
Where are the orders shipped from?
All orders are shipped from Germany.
Can I exchange the item for a different size?
Before placing an order, be sure to check the size chart attached to each product description page. It works best to compare the measures with a shirt/top/hoodie/sweatshirt you already own and feel most comfortable in. Be sure to lay it on a flat surface before taking the measures (width and length). We do not exchange items after purchase for different size or color except for misplaced products. Refer to our Refund Policy for more information.